News Releases

AUGUST 10, 2020

A Message from collectionHQ

BY JAMES BENNETT


Dear Customer,  

We hope that you and your colleagues are staying well as the library world adapts to the new normal. Whether your library has reopened in some capacity, remains closed, or has unfortunately reclosed due to regional restrictions, please know that we are here to help you maintain an appealing collection that will engage your community. 

On 29th July 2020, we released the next phase of collectionHQ enhancements designed to reduce the impact of COVID-19 on your collection data, including:

Updates to Dead On Arrival (DOA) Dashboard and Reports

DOA Dashboard Charts and Reports help you to identify material added to your collection over a 12-month period that does not achieve more than one circulation. To avoid branch closures impacting your DOA results, DOA calculation updates will only consider items that have been available in an open branch for at least 6 months of the 18-month DOA consideration period. 

Improvements to Branch Closure Settings 

collectionHQ currently provides you with the option to set all branches as “closed”, designed to help libraries facing mass closures notify collectionHQ efficiently. Depending on your library’s reopening strategy, you may wish to open certain branches at different times and so this enhancement will give you the choice to set individual branches as “open” while others remain closed, or set all branches on a system-wide level as “open”.  

Click Here to read more detail and for a list of Frequently Asked Questions relating to collectionHQ COVID-19 customisation.

To find out more please contact your Account Manager or Client Services

+61 2 8988 5000

info@bennett.com.au

Recent News Releases

Delivery Update: South-East QLD & Northern NSW

March 4, 2025

Due to Tropical Cyclone Alfred, all deliveries to South-East Queensland and Northern New South Wales libraries have been paused until further notice.Our thoughts are with the libraries and communities affected by these conditions. We appreciate your patience and apologise for any inconvenience.Take care of yourselves, be safe and we’ll see...
Read more

In Conversation with Peter Norris!

February 23, 2025

What inspired you to write this? Why now?As a former ward of the state of Victoria, I attempted to testify at the Royal Commission into the historical treatment of State Wards. Unfortunately, I was unable to read my statement, as it was deemed that it would have a detrimental mental...
Read more

Far North QLD Flooding & Delays

February 3, 2025

Severe weather and flooding in Far North Queensland are causing significant freight delays. Some depots remain operational, but many areas are cut off or unsafe for deliveries. Freight is still in transit, and deliveries will resume as soon as conditions allow.Our thoughts are with the libraries and communities affected by...
Read more

Join the Team!

September 30, 2024

Have you always wanted to work with books? Or you already do but a change would be good. And do you enjoy working with people too? We are the leading Australian supplier to libraries. And we are looking for a new member in our Client Services team. We are an...
Read more

Exploring Nature in Bloom!

September 25, 2024

With the change in season and nature beginning to bloom in different and vibrant ways around us, why not check out these titles (and hundreds more), just waiting for you and your young readers to celebrate the beauty of the natural world!One Thousand Trees, where Frankie dreams of a thousand...
Read more

Five New Story Releases!

September 9, 2024

You don't want to miss these five new, heartwarming story releases!Our first new release is Jessica Goes Swimming, an inspirational story from Jessica Smith. This beautiful tale explores self-belief, and embracing what’s different - and special - about each of us. Illustrated by Hasina Shafad and read by Ellie Cole,...
Read more

More articles

SIGN UP FOR OUR ENEWSLETTER

New enewsletter service featuring all new content to ensure your library has everything it needs to meet patron demands. Subscribe here.

Contact Us (Send us a message)

James Bennett
Unit 3, 114 Old Pittwater Road
Brookvale NSW 2100, Australia
P: +61 2 8988 5000