Contact Us

Contact us today for more information about our products and services to libraries.

Street Address
Unit 3, 114 Old Pittwater Road
Brookvale NSW 2100
Australia

Phone & Email
Tel +61 2 8988 5000
Email csrs@bennett.com.au

Couriers and freight deliveries should be sent to the above address.

Client Relationship Manager
Edda Eckhardt
Tel: +61 2 8988 5171
email: eeckhardt@bennett.com.au

NSW & VIC
Claire McManaway
Tel: +61 2 8988 5055
email: cmcmanaway@bennett.com.au

SA & QLD 
Jan Ekins
Tel: +61 2 8988 5011
email: jekins@bennett.com.au

WA & NZ
Bryn Goudie
Tel: +61 2 8988 5057
email: bgoudie@bennett.com.au

ACT & Schools
Jennifer Huang
Tel: +61 2 8988 5145
email: jhuang@bennett.com.au

Customised Library Services Manager
Jo Reddacliff
Tel: +61 2 8988 5068
email: jreddacliff@bennett.com.au

Customised Library Services Technical Coordinator
Steph Riggio
Tel: +61 2 8988 5123
email: sriggio@bennett.com.au

Public Libraries Sales Manager ANZ
VIC, WA, SA, NT, TAS, ACT
Rod Riley
Tel: 0448 505 619
email: rriley@bennett.com.au

NSW, QLD - Public Libraries
Academic - AU
Chris Epple
Tel: 0422 905 075
email: cepple@bennett.com.au

Mid-Coast, Northern & Western NSW
Peter Wallace
Tel: 0403 115 362
email: pwallace@bennett.com.au

NZ
Nikki Shaw
Tel: +61 277 389 333
email: nshaw@bennett.com.au

School Sales Manager ANZ
Zoe Williamson
Tel: 0434 606 019
email: zwilliamson@bennett.com.au | email: jbschools@bennett.com.au 

Managing Director
Kim Jardine
email: kjardine@bennett.com.au

Financial Controller
Ambi Vettivelu
email: avettivelu@bennett.com.au

General Manager
Sarah Phillpot
email: sphillpot@bennett.com.au

Sales Manager
Rod Riley
email: rriley@bennett.com.au

Collection Strategy Manager
Julie Mete
email: jmete@bennett.com.au

IT Manager
Brigitte Gladstone
email: bgladstone@bennett.com.au
 

Careers

Thank you for your interest in working for James Bennett. 

Client Services - Brookvale based

Have you always wanted to work with books? Or you already do but a change would be good. And do you enjoy working with people too? We are the leading Australian supplier to libraries. And we are looking for a new member in our Client Services team. We are an intergenerational and intercultural team that stands together in stressful times but equally allows room for own responsibilities and person growth. 

Does this sound appealing - then please get in touch!

This is a permanent full-time role based at our offices in Brookvale with work from home options. 

Key areas of responsibilities:

• Customer management
• Order processing and requests
• Error management

Attributes and skills required for the role:

• A passion for customer service and enthusiasm about improving our customers’ experience.
• No fear of mastering new skills and/or challenges.
• A strong communicator with a passion to reach customers.
• Strong office computer skills
• Ability to prioritise and meet deadlines.
• Ability to work well within a team environment.

Desirable:

• Knowledge of Salesforce

Salary and benefits commensurate with level of experience will be offered to the successful applicant. Flexible hours Mon-Fri between 8-5.30pm.

A valid visa with rights to work full-time in Australia is mandatory.

Please let us know your earliest starting date and feel free to address any questions you might have. 

Please email resume and cover letter:

Apply Here!