A Message from collectionHQ

Dear Customer,  

We hope that you and your colleagues are staying well as the library world adapts to the new normal. Whether your library has reopened in some capacity, remains closed, or has unfortunately reclosed due to regional restrictions, please know that we are here to help you maintain an appealing collection that will engage your community. 

On 29th July 2020, we released the next phase of collectionHQ enhancements designed to reduce the impact of COVID-19 on your collection data, including:

Updates to Dead On Arrival (DOA) Dashboard and Reports

DOA Dashboard Charts and Reports help you to identify material added to your collection over a 12-month period that does not achieve more than one circulation. To avoid branch closures impacting your DOA results, DOA calculation updates will only consider items that have been available in an open branch for at least 6 months of the 18-month DOA consideration period. 

Improvements to Branch Closure Settings 

collectionHQ currently provides you with the option to set all branches as “closed”, designed to help libraries facing mass closures notify collectionHQ efficiently. Depending on your library’s reopening strategy, you may wish to open certain branches at different times and so this enhancement will give you the choice to set individual branches as “open” while others remain closed, or set all branches on a system-wide level as “open”.  

Click Here to read more detail and for a list of Frequently Asked Questions relating to collectionHQ COVID-19 customisation.

To find out more please contact your Account Manager or Client Services

+61 2 8988 5000



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Contact Info

James Bennett
Unit 3, 114 Old Pittwater Road
Brookvale NSW 2100, Australia
P: +61 2 8988 5000
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