Welcome to James Bennett

Australia's leading, local library supplier, we are known for our advanced print and digital acquisitions and collection development services. Our order management system - James Bennett Online - is tailor-made for libraries in Australia and New Zealand.

We have earned a reputation for fast, professional service, but what makes us really proud is our long history as the tech savvy partner of public libraries.

Since 1964, when our founder, James Bennett, personally delivered books to libraries in his old blue VW, our focus has been on building strong relationships with local librarians, and local and international publishers and distributors.

Today, our powerful profiling tools and expert buyers will enhance your selection decisions. Our unmatched global resources, shelf-ready delivery and technical innovation make James Bennett your library's essential partner.

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Why Choose James Bennett

James Bennett has delivered collection strategy support for Public, Academic, State and National libraries across Australia and New Zealand, as well as major overseas libraries, for over 55 years. We offer a highly professional collection strategy and budget management service with enhanced customisation and communication to ensure we buy what you need, when you need it - delivering on time and in budget. Our Collection Strategy team are industry professionals with proven competencies at predicting and responding to changes in demand.

Public and National Libraries

Our commitment as a library supplier is to support our libraries to meet the challenges they face, such as delivering return on investment (ROI), driving community engagement, boosting circulations and providing trusted and valuable content, both today and into the future.

Our curated products and services ensure that you have the tools to stay agile in the face of transition and change. We make it simple for you to invest in the right technologies to support lifelong learning, open up opportunity and build a stronger community. 

EDI/API implementation • LMS migration / implementation • Opening Day Collection project management (ODC) • Customised invoicing solutions • Dynamic Branch Allocation (DBA) • Online Collection Development Hub • Check holdings at point of selection • Products and services focused on community engagement • Resources which support diverse communities • Integrated eBook, eAudio, news and magazine platform

Download our Public Library Brochure

Universities, TAFE, Schools & Early Learning Centres

James Bennett brings together a suite of products and services designed to provide educational institutions with the tools they need to deliver dynamic and vibrant environments enriched by reading and learning and inspired by information and ideas. 

Competitive discounts • Standing Order packs and Class Sets • Covering and cataloguing services • Print, AV, eBook, eAudio & digital resources • Flexible solutions for selecting the right titles • Regularly updated themed lists • Freight free delivery options • Flexible payment options • Widest range of local and international content • Real-time stock availability • Trending title lists and popular pre orders • Local and international book awards

Download our School Library Brochure

Quality Assured

James Bennett Pty Limited is committed to providing customers with a comprehensive and innovative range of acquisitions solutions.
 
Our aim is to excel in the design and delivery of library solutions by: 

• establishing customer relationships that promote efficiency, reliability and value for money
• committing to implement contractual requirements and driving exciting industry wide innovation through continual improvement and a quest for excellence;
• embracing technology, planning for the future, setting challenging objectives and a willingness to respond to and manage change in all aspects of business;
• investing in and motivating our people through training and development initiatives and rewarding effort and innovation;
• being responsible, conscientious and diligent members of the wider library community.

Our goal is to be the supplier of choice, exceeding customer expectations and achieving distinction in an ever changing and challenging knowledge services environment.

Our Mission

To provide libraries and other customers with effective solutions for the acquisition  of published materials. 
 
We bring together content and discovery tools to enable libraries  to provide patrons with dynamic and vibrant environments acting as local centres with portals to the wider world enriched by reading, learning and inspired by information and ideas. 

Our Vision

To build a profitable and growing organisation on a solid base of:  

• Customer focus
• Innovative product and information distribution
• Effective management of a skilled and motivated workforce

Our vision for the future inspires and motivates us and shapes our understanding of how our business will progress. Aligned with our organisational values we are equipped to face an exciting and lengthy future supplying Australian, New Zealand and the wider Asian market with innovative library solutions. 

Our Values

Values are more than just words at James Bennett. 
 
In fact, they form the very foundation of our relationships with our customers and each other. We constantly strive to be the supplier of choice by putting our customers first as well as delivering exemplary service and the highest quality products. 

Integrity

Always do the right thing, not just the easiest thing.  Be honest and transparent and take pride in our work. 

Accountability

Own the outcome, keep our promises and take responsibility.

Customer Focus   

Put our customers at the centre of what we do. 

Respect

Treat others the way you wish to be treated with kindness and courtesy and value our differences. 

Excellence   

Strive to be the best we can be by challenging ourselves to be consistent in providing quality of service.

Teamwork   

Go further together, achieve more and recognise and value the contribution of team members. 

Solution Driven   

Be inquisitive, dare to explore and eagerly search for timely and efficient outcomes that will deliver a positive change. 

These values are embedded in our thinking, the way we work  and are key to our current and future success. 

Our Purpose

Bringing joy and enrichment to life by connecting people to books, music and movies through passionate team members and innovative services. 
  
Our mission statement is what we do. Our values are how we do it.  

Our purpose statement explains why we do what we do. The purpose statement is our reason for being in business and defines our culture. What we do as a company impacts so many people in a positive way. At the core of our business, we provide products that bring joy and enrich lives.