Contact Us

Contact us today for more information about our products and services to libraries.

Street Address
Unit 3, 114 Old Pittwater Road
Brookvale NSW 2100
Australia

Phone & Email
Tel +61 2 8988 5000
Email csrs@bennett.com.au

Couriers and freight deliveries should be sent to the above address.

Client Services Manager
Edda Eckhardt
Tel: +61 2 8988 5171
email: eeckhardt@bennett.com.au

NSW, VIC & NZ
Claire McManaway
Tel: +61 2 8988 5055
email: cmcmanaway@bennett.com.au

SA & QLD 
Jan Ekins
Tel: +61 2 8988 5011
email: jekins@bennett.com.au

WA
Bryn Goudie
Tel: +61 2 8988 5057
email: bgoudie@bennett.com.au

ACT & Schools
Jennifer Huang
Tel: +61 2 8988 5145
email: jhuang@bennett.com.au

Customised Library Services Manager
Jo Reddacliff
Tel: +61 2 8988 5068
email: jreddacliff@bennett.com.au

Customised Library Services Technical Coordinator
Steph Riggio
Tel: +61 2 8988 5123
email: sriggio@bennett.com.au

Public Libraries Sales Manager ANZ
VIC, WA, SA, NT, TAS, ACT
Rod Riley
Tel: 0448 505 619
email: rriley@bennett.com.au

NSW, QLD
Chris Epple
Tel: 0422 905 075
email: cepple@bennett.com.au

Mid-Coast, Northern & Western NSW
Peter Wallace
Tel: 0403 115 362
email: pwallace@bennett.com.au

NZ
Nikki Shaw
Tel: +61 277 389 333
email: nshaw@bennett.com.au

School Sales Manager ANZ
Zoe Williamson
Tel: 0434 606 019
email: zwilliamson@bennett.com.au | email: jbschools@bennett.com.au 

Managing Director
Kim Jardine
email: kjardine@bennett.com.au

Financial Controller
Ambi Vettivelu
email: avettivelu@bennett.com.au

General Manager
Sarah Phillpot
email: sphillpot@bennett.com.au

Sales Manager
Rod Riley
email: rriley@bennett.com.au

Collection Strategy Manager
Julie Mete
email: jmete@bennett.com.au

IT Manager
Brigitte Gladstone
email: bgladstone@bennett.com.au
 

Careers

Thank you for your interest in working for James Bennett. 

Client Services

We are looking for applicants with a Book Publishing, Retail Bookstore or Library background, however we will consider someone with the right skills outside these industries.

This is a permanent full-time role based at our offices in Brookvale with some work from home options. 

Key areas of responsibilities:

• Key account management
• Order processing and requests
• Error management

Attributes and skills required for the role:

• A passion for customer service and enthusiasm about improving our customers’ experience.
• A customer-focused approach to meeting and exceeding client expectations
• Motivated, driven and goal focused.
• Energetic with a positive attitude
• A strong communicator with a passion for providing excellent service.
• Strong office computer skills
• Ability to prioritise and meet deadlines.
• Good at problem solving, showing initiative and creativity.
• Ability to work well within a team environment.

Desirable

• Knowledge of Salesforce

Salary and benefits commensurate with level of experience will be offered to the successful applicant. Flexible hours Mon-Fri between 8-5.30pm.

A valid visa with rights to work full-time in Australia is mandatory.

Please let us know your earliest starting date and feel free to address any questions you might have. 

Please email resume and cover letter here: 

Apply